Beautiful Signs for a Better Planet

FAQ

ADA & WAYFINDING SIGNAGE FAQ

Whether you would like a custom ADA sign sample, want to know what makes our signs eco-friendly or have questions about federal ADA requirements you’ve come to the right place.  Our most commonly asked signage questions are organized under the four topics of ready to order ADA signs, custom ADA signs, sustainable ADA signs and ADA compliant signs.

Green Dot Sign® is committed to providing free sustainable signage and ADA sign requirements resources. Go to our Resource Center to see what is available and let us know what other information would help your team.

We also encourage individual questions about your unique situation. Don’t hesitate to contact us.

READY TO ORDER ADA SIGNS

All Gender Restroom SignGreen Dot signs are unique and you may have to hold one to believe it.

We encourage new clients to order our standard sign sample. Samples are made with the exact same materials and manufacturing method as our ready to order ADA compliant signs. Each sample sign face has a random pictogram with raised lettering and braille and all standard colors on the back.

Sample kits are $50 to cover upfront material and shipping costs and enable our team to provide exceptional customer service. Order a sample through our Ready to Order Signs page.

Yes, with all of our ready to order signs standard UPS ground shipping for the continuous 48 states and USPS for AK and HI is included.

We ship from Minnesota.

Our ready to order sign pricing is dynamic. As more signs are ordered, a greater volume discount is automatically applied to all signs in your cart.

We work hard to make every order impeccable, but nobody’s perfect. If your sign is not quite right, we’ll provide a remake or refund within 30 days of purchase.

CUSTOM ADA SIGNS

ADA Room Number Sign 846 Walnut and Aspen WoodYes, most of our clients order ADA custom signage.  Beyond typical ADA and wayfinding signs we love making custom signs for directories, front desks and other interior design purposes!

Custom signs can include varied texts, logos, stains, woods, shapes, edge profiles, reclaimed materials or decorative elements.

For more information go to our Custom ADA Signs page.

 

Whether using your logo element, PMS color or a funky custom paint we want to make sure your custom signage is perfect.

We charge a fee to cover custom ADA sign samples costs, but 50% of that sample invoice is taken off of your production order. This way, you can see your exact product and get to know our team and processes before committing to production volume orders.

Custom samples generally cost between $100 and $750, with the most common amount being $250.

We use real wood so each Green Dot sign varies by nature.

Our craftspeople are trained to look for attractive wood features in order to ensure maximize beauty. Wood grain and dimensions vary slightly from piece to piece. You may also see minor variations in wood sign depth (around 0.1″) because the wood sign base is sanded to a super fine finish.

Our 3D printed sign content looks exactly the same on every sign.

We’ve made it easy to specify sustainable signage for your next building project.

Just go to our Sign Specifications page.

Downloadable interior and exterior product data sheets, a CSI 3-Part Specification, sign BIM drawings and third-party sustainability certifications provide all the information you’ll need.  Simply copy, paste and edit from these architect-approved documents to fit the needs of your building project.

Yes, we often work with other sign companies to deliver sustainable signage.

To determine if a partnership if right please go to our Wholesale ADA Signs page and complete the short wholesale program application. We’ll review your application within two business days and look forward to working with you.

SUSTAINABLE ADA SIGNS

Well Signage System Declare LabelGreen Dot Signs are beautifully sustainable and always ADA compliant.

Green Dot signs are designed and made in Minnesota with U.S. produced inputs. Most of our signs are made of a wood sign base and non-toxic additive manufacturing material for lettering, braille and pictograms. We use real wood because it is strong, renewable, biodegradable and stores carbon. Our ready to order ADA signs are made of aspen from the Upper Peninsula of Michigan (the UP). UP aspen has a white tone, facilitating visual contrast with a wide range of colors.

Visit our Sustainable Signs page to learn more about our unique signage.

Expert third-party analysis confirmed Green Dot signs are eco-friendly due to our use of sustainable materials and low-waste manufacturing. Our signs are 99% biodegradable by weight and reduce plastic use by 250 grams per sign compared to a traditional ADA compliant sign.

To learn more about the benefits of a Green Dot sign read our White Paper “The Case for Green ADA Compliant Signage.”

 

Yes! As a permanently installed product, our ADA signs and wayfinding signage systems can contribute to U.S. Green Building Council (USGBC) Leadership in Energy and Environmental Design (LEED®) building certification credits and International Living Future Institute (ILFI) Living Building Challenge (LBC) projects.

Our primary signage line uses Forest Stewardship Council® (FSC®) 100% aspen and has a Red List Approved Declare label. We also have disclosed aspen base signage contents via a published third-party developed Health Product Declaration (HPD®). Finally, we offer an end-of-life cycle sign take-back and recycling program.

Visit our USGBC LEED & ILFI Living Building Challenge Signs page to learn more about how our signage can contribute to your next green building.  

In WELL certified buildings signage is a powerful tool for promoting human health and well-being. ADA, wayfinding and educational signs can contribute to multiple WELL concept preconditions and optimizations.  Additionally, our Red List Approved Declare label signage meets Materials concept requirements.

Go to our WELL Sign Guide for more on the role of signs in the WELL projects and how a thoughtful sign system can enhance building occupants’ experience. 

 

ADA COMPLIANT SIGNS

Accessible Ramp to Right

The traditional International Symbol of Access (ISA), or person in a wheelchair pictogram, was adopted in 1968 as the symbol of accessible elements and spaces in built environments. It is defined in ISO 7001. Many codes require use of this symbol, including the 1990 Americans with Disabilities Act (ADA).

Recently, a modified ISA with a more active image was developed. This version is currently required in the states of Connecticut and New York. It has yet to be endorsed by the U.S. Access Board of the International Organization for Standardization.

Ramp to Right

We believe the modified ISA is a visual and societal improvement and include it as a ready to order ADA sign option.

To determine which person in a wheelchair pictogram is right for your office building, contact your local inspector to discuss local guidelines.

Download our free 55+page ADA Sign Requirements Guide for more information about ADA sign content requirements.

Unless specified by local regulations, various pictograms can be used to identify an all gender restroom.

Here are four options to consider.

1. Traditionally, a hybrid half-female, half-male symbol has been used to mark unisex bathrooms. However, this image reinforces gender as binary.

All Gender Restroom Sign

2. A female and male pictogram is also quite common for gender neutral restrooms. While this image clearly indicates that a facility can be used by either gender, it does not specifically address transgender individuals.

Unisex Accessible Bathroom Sign

3. More recently, the transgender symbol has also been used for single-stall bathroom identification. This symbol may not be universally recognized.

All Gender Accessible Restroom Sign

4. Surveys have found that those who use all-gender restrooms prefer the toilet pictogram. This image communicates a room’s purpose and does not place assumptions around a user’s identity.

Yes, our ADA compliant signs always contain grade 2 braille.

ADA signs are required to have grade 2 braille, and it is found on almost all office signs manufactured for U.S. use. Grade 2 braille is one of three types of braille, and the most commonly used. It is comprised of around 250 letters (called phonograms) symbolizing numbers, punctuation, abbreviations and contractions. Shortened grade 2 braille is preferred because contractions save space and increase reading and writing speeds.

For reference, grade 1 braille is mostly used by individuals just learning to read braille. It consists of the 26 standard letters of the alphabet, numbers, and punctuation. Grade 3 braille is a non-standardized system of braille shorthand that is typically used by individuals for their convenience.

For details information about federal braille requirements go to our ADA Sign Requirements page.

Yes, the 2010 Standards for Accessible Design (SAD) detail ADA sign mounting position requirements.

Tactile characters on signs shall be located 48 inches (1220 mm) minimum above the finish floor or ground surface, measured from the baseline of the lowest tactile character and 60 inches (1525 mm) maximum above the finish floor or ground surface, measured from the baseline of the highest tactile character. 

The 12-inch range of allowable hanging height, between 48 inches and 60 inches, allows signs of varied sizes to be consistently hung on the same visual line along a wall. It often works well to hang all signs 54 inches from the floor to the sign center.

ADA sign height requirement

More information about ADA sign location requirements and signage installation is provided in our Resource Center.