Beautiful Signs for a Better Planet

FAQ

ADA SIGN QUESTIONS BY TOPIC

DOLLARS & CENTS

Yes, standard UPS ground shipping for the lower 48 and USPS for AK and HI is included in our pricing. We ship from Minnesota.

Our pricing is dynamic. As more signs are ordered, a greater volume discount is automatically applied to all signs. Multi-location corporate clients are welcome to contact us to discuss additional discount eligibility.

We work hard to make every Green Dot Sign order impeccable, but nobody’s perfect. If your sign is not quite right we’ll provide a remake or refund within 30 days of purchase.

ORDERING

Sample ADA Sign by Green Dot Sign

Our product is unique and you may have to see it to believe it. We encourage clients to order a Green Dot Sign standard sign sample.

Samples are made with the exact same material and methods as our ready to order ADA-compliant signs and include all standard colors on the back.  Each sample sign face has a random pictogram with lettering and braille.

Sample kits are $50 to cover up-front material and shipping costs and enable our team to provide exceptional customer service. Order a sample through our Ready to Order Signs page.

Green Dot signs are individually made once an order is placed. It usually takes ten to fifteen business days to fulfill an order. If you need expedited service, message us to discuss feasibility and rush fees.

We use real aspen timber, so each sign varies by nature.  Wood grain and dimensions vary slightly from piece to piece. You may also see minor variations in the depth of wood (around 0.10″), because it is sanded to a super fine finish.

Green Dot Sign craftspeople are trained to look for attractive wood features in order to ensure ADA-compliance and maximize beauty.

Yes, we love making custom signs for directories, front desks, and other interior design purposes!

Custom signs can include various texts, logos, stains, woods, shapes, edge profiles, or decorative elements. For more information, check out our Custom ADA Signs page.

If you would like a custom sign sample, message us with what you have in mind.

SUSTAINABILITY

Expert, third party analysis confirmed Green Dot signs are eco-friendly due to use of sustainable materials and low waste manufacturing. Our signs are 99% biodegradable by weight, and reduce plastic use by 250 grams per sign compared to a traditional ADA-compliant signs. To learn more about the benefits of a Green Dot sign read our White Paper, “The Case for Green ADA-Compliant Signage.”

As Green Dot Sign grows we are excited to construct our own green building and are committed to continuous improvement. If you have suggestions on how our signs can be more green, we’d love to hear from you!

Yes! As a permanently installed product our signs can contribute to U.S. Green Building Council’s (USGBC) Leadership in Energy and Environmental Design (LEED®) building certification credits.

Green Dot Sign™ uses Forest Stewardship Council® (FSC®) 100% aspen.  We also have disclosed our product content via a published Health Product Declaration (HPD®).  Finally, we have an end of life cycle sign take-back and recycling program.

Visit our Eco-Friendly Approach page to learn more about how our signs play a role in sustainability and wellness building certification frameworks.  

Green Dot signs are made of a wood sign base and non-toxic additive manufacturing material for lettering, braille, and pictograms. We use real wood because it is strong, renewable, biodegradable, and stores carbon.  Our ready to order ADA signs are made of aspen from the Upper Peninsula of Michigan (the UP).  UP aspen has a white tone, facilitating visual contrast with a wide range of colors.

Aspen is rizomatic, meaning it grows like asparagus, sending shoots underground that then grow into trees.  Aspen tree trunks do not grow as wide as many other species. You’ll notice that most of our boards are edge glued, meaning that more then one piece is glued together to make the board.  This lets us get more usable wood from each tree.

There are aspen colonies as much as 80,000 years old!  By adding economic value to these amazing trees we help preserve forestland, and prevent it from being utilized for row crops or grazing.

Green Dot signs are designed and made in Minnesota with U.S. produced inputs.

Skilled craftspeople individually produce sign blanks, then our production experts 3D print sign content directly to wood blanks via a proprietary process. A plant-based oil blend is applied to bring out beautiful, natural wood grain and protect the sign.

ADA-COMPLIANT SIGNAGE

The traditional International Symbol of Accessibility (ISA), or person in a wheelchair pictogram, was adopted in 1968 as the symbol of accessible elements and spaces in built environments. It is defined in ISO 7001. Many codes require use of this symbol, including the Americans with Disabilities Act (ADA).

Recently a modified ISA with a more active image was developed. This version is currently required in the states of Connecticut and New York. It has not been endorsed by the U.S. Access Board of the International Organization for Standardization.

We believe the modified ISA is a visual and societal improvement, and have included it as a ready to order ADA sign option. To determine which wheelchair pictogram is right for your office building, contact your local inspector to discuss local guidelines.

Unless specified by local regulations, various pictograms can be used to identify an all gender restroom. Here are some options to consider:

1. Traditionally a hybrid half-female, half-male symbol has been used to mark unisex bathrooms. However, this image reinforces gender as binary.

All Gender Restroom Sign

 

2. A female and male pictogram is also quite common for gender neutral restrooms. While this image clearly indicates that a facility can be used by either gender, it does not specifically address transgender individuals.

Unisex Accessible Bathroom Sign

3. More recently, the transgender symbol has also been used for single-stall bathroom identification. This symbol may not be universally recognized.

All Gender Accessible Restroom Sign

4. Surveys have found that those who use all gender restrooms prefer the toilet pictogram. This image communicates a room’s purpose and does not place assumptions around users’ identity.

Not all ADA signs, which are sometimes referred to as braille signs, are required to have braille. Per the federal 2010 ADA Standards for Accessible Design, signage that identifies public building permanent rooms or spaces is required include braille. Signs that provide direction or information are not required to include braille. Additionally overhead and temporary or changeable signs, such as a menu or directory, do not need braille.

Yes, ADA-compliant signs made by Green Dot Sign have grade 2 braille.

ADA signs are required to have grade 2 braille, and it is found on almost all office signs manufactured for U.S. use.  Grade 2 braille is one of three types of braille, and the most commonly used. It is comprised of the letters of the alphabet letters, numbers, punctuation, and contractions. Shortened grade 2 braille is preferred because contractions save space and increase reading and writing speeds.

For reference, grade 1 braille is mostly used by individuals just learning to read braille. It consists of the 26 standard letters of the alphabet, numbers, and punctuation. Grade 3 braille is an unstandardized system of braille shorthand that is typically used by individuals for their convenience.

Yes, the 2010 Standards for Accessible Design also detail ADA sign mounting requirements.

Tactile characters on signs shall be located 48 inches (1220 mm) minimum above the finish floor or ground surface, measured from the baseline of the lowest tactile character and 60 inches (1525 mm) maximum above the finish floor or ground surface, measured from the baseline of the highest tactile character. 

The 12 inch range of allowable hanging height, between 48 inches and 60 inches, allows signs of varied size to be consistently hung on the same visual line along a wall. It often works well to hang all signs 54” from the floor to the sign center.

ADA sign height requirement

Learn more about sign location requirements and installation via our other website sections.